Authorized
Cleaver Brooks, and Vapor Power
Representative across Ontario
Toll Free (800) 265-8809
Tel. (519) 884-0600 Fax. (519) 884-0213

Accessibility Policies

Accessibility for Ontarians with Disabilities

Accessibility for Ontarians with Disabilities

 

Our commitment Waterloo Manufacturing Limited strives at all times to provide its goods and services in a way that respects the dignity and independence of people with disabilities. We are also committed to giving people with disabilities the same opportunity to access our goods and services and allowing them to benefit from the same services, in the same place and in a similar way as other customers.

Our commitment to the Accessibility Policies (AODA) for Waterloo Manufacturing

Waterloo Manufacturing Company is committed to improving accessibility. We will put the following policies into practice as required by the Accessibility for Ontarians with Disabilities Act.

General

We are committed to training staff on Ontario’s accessibility laws and on accessibility aspects of the Human Rights Code that apply to persons with disabilities. Training will be provided in a way that best suits the duties of employees, volunteers and other staff members.

Information and communications

We are committed to meeting the communication needs of people with disabilities. When asked, we will provide information and communications materials in accessible formats or with communication supports. This includes publicly available information about our goods, services and facilities, as well as publicly available emergency information. We will consult with people with disabilities to determine their information and communication needs.

Employment

We will notify the public and staff that, when requested, we will accommodate disabilities during recruitment and assessment processes and when people are hired. If needed, we will provide customized workplace emergency information to employees who have a disability. If using performance management, career development and redeployment processes, we will take into account the accessibility needs of employees with disabilities.

Modifications to this or other policies

Any of our policies that do not respect and promote the dignity and independence of people with disabilities will be modified or removed.

Integrated Accessibility Policy Click here to view

AODA Customer Service Policy Click here to view

Health & Safety Policy Click here to view

Confidentiality and Indemnity Acknowledgement Click here to view

Privacy Policy – Customer Click here to view

Privacy Policy – Employee Click here to view

Our Locations

South-Western Ontario

Address:

505 Dotzert Court Unit #1
Waterloo, Ontario N2L6A7

Contact us:

Phone: (519)884-0600
Fax: (519) 884-0213
Toll free: 1-800-265-8809
Email: [email protected]

Hours of operation:

Monday – Friday
Office Hours: 8:00 am - 4:00 pm
Service Hours: 7:30 am- 4:00 pm

Eastern Ontario

Address:

42 Antares Drive, Unit #102
Ottawa, Ontario K2E 7Y4

Contact us:

Phone: (613)228-3597
Fax: (613)225-0116
Toll free: 1-800-265-8809
Email: [email protected]

Hours of operation:

Monday – Friday
Office Hours: 8:00 am - 4:00 pm
Service Hours: 7:30 am- 4:00 pm